Comfort Dental: Pettrone Mark J DDS

Oct 2023

They got me in for a root canal even when the front was closed! Dr Goldman is wonderful, and so is his staff. Tammy also is wonderful at scheduling and making sure to fit you in every chance she gets!

Jul 2023

Dr. Goldman told me that he couldn't do my root canal because it was a wisdom tooth. But I had all my wisdom teeth out. Then he referred me to a private practice $$$. That my only option was paying big bucks or pulling it. The problem really is not only do I not have big bucks, but my mouth is too small for his hands to get in way back there to do this complicated back tooth. I remember years ago when he was back at K&FD his long time assistant saying something about she had to do something for him ''because of his hands'', she let it out to me years ago she had to do things for him that the doctor was supposed to do ''because of his hands''. I believe he is cherry-picking cases that will suit his hands. Because he tried to tell me this was a wisdom tooth and had to be done by a specialist (when I had all four wisdom teeth pulled) when the tooth is number 31. I wasnt 16 when they were pulled I was 30 so it was only 15 years ago not 30 years ago. So I remember!When I called the new private dentist they informed me that tooth 31 is not a wisdom tooth number 32 was. I told her that Dr. Goldman said it was?! But again I had them removed, so I wasn't going to argue. HE was the dentist! He had me doubting my own memory. Maybe I didn't get all four out? Now, he has me guessing? I swear I had them all out because I remember I went to work, and they expected me to answer the phones after I had surgery. And, my mouth was suffering from dry socket syndrome, and I was in intolerable pain, and it was best I go home. I couldn't talk. That indicates to me it was all four not just two...This is many months later, and I am in need of the root canal so badly the pain is coming through my pain relievers, and it is infected. I call the number Dr. Goldman office gave to me to the specialist but it is disconnected. So I called Dr Goldmans office and Luckily I got the wonderful, caring, good listening skills and an asset to the office, Ms. JESSIE the receptionist on the phone and she spent time looking up the number for me on the info they have and also went online! She went online for me to check! Isn't that amazing customer service! What an asset for this dentist office! Who would have known there was this gem working there! She is so grounded and felt for me and my circumstances, and listened to me and figured out the specialist number and said it was the right number. And we decided to try again. All in all, I finally figured out it was MY private telephone number giving me the disconnected signal! I figured out I have to press *82 before their line will accept my phone number! Duh.Anyway, the entirety of my rating is due to Jessie the most amazing and caring receptionist, I have ever talked to over the phone or in person and definitely deserves a massive raise! Jessie, good luck in the future. If you ever need a reference, you can count on me. Take care NC