Burnett & White Funeral Home

Oct 2021

Such a pleasant experience. Claire especially was so so helpful. Burnett and White Funeral Home made a sad experience feel a little bit more easy which is all you can ask. Everything was done seamlessly. We will be using them again in the future for sure. THANK YOU!

Oct 2020

I rarely need to visit the undertaker - but here's a hidden gem that almost everyone in my town has dealt with at some point in their life for their loved ones. We got warmly greeted by Mr. and Mrs. Troy at the door when my mom asked to attend a meeting with the undertaker a day or so after the death of my 91-year-old grandmother (died on October 1st). He worked with us, and although we were filling him in with where we stood because another relative was helping us pay for the funeral and would be attending from out-of-state, our relative was getting very picky as to the price - but when my relative was complaining about outsourcing the job to another rather scammy Catskill undertaker, Mr. Troy explained the situation and that he knew exactly which undertaker it was and the funeral stayed here by the end. Mr. Troy thinks of almost everything. From placing an obituary on his site of the "dearly departed" to sending obituary notices to newspapers and even having his secretary help us with the life insurance paperwork to send out for the life insurance money/check, they helped handle it all. He distributed paperwork, helping us figure out all the changes that needed to take place as a result, and tried to help us figure out a budgetable amount for the expenses. During a meeting a day or so after my grandmother died, he mentioned how he still had caskets of people who died in the 1960s/1970s in his house that the rightful owner still hadn't come back to pay for and claim, and I laughed internally at that thought. (Maybe someday the rightful owner will finally claim and put those people at peace.) And this place is consistent. Way back in 2015, my father had died leaving my mother with my grandmother and two twin brothers to help care for each other - and this business really helped out then too. Though I couldn't make it to the initial undertaker meeting (my mom did), I could tell this business did care to listen and take care of actions that needed to be done back then. I was working for a local job - but the job had special specifications as to grievance pay - but the obituary had to be worded just right, and had to have a link to an online copy of the obituary. He set the same page (which he does to all his "clients") and after some back and forth on how it needed to be worded, money came to me after I gave them the printout of the obituary. I remember my mother mentioning how he'd be able to send obituaries to newspapers where possible, and we never really had much trouble with him planning all parts of the services. I know my mom was chicken-scratching some notes about her mother in February of this year (when she had nothing else to do), and although Mr. Troy tried to read her notes, he did a fantastic job of putting 2-and-2 together to come up with a great obituary response. I myself couldn't attend the funeral for my grandmother after a late issue arose preventing me from attending, and even though they were forecasting rain that day, you could tell rain was imminent and I was trying to make the money (my grandmother always said "make the money when the sun shines" but I missed the clues that day and tried to make money then too (sorry, if your reading this in heaven grandma (in german, we used the simpler form "oma")). Burnett and White is my favorite undertaker. I can't think of any other place that I'd be willing to deal with if something was to happen to this place - that would work just as well as this business. Although there are a couple of other undertakers within Red Hook, Rhinebeck and Kingston, this place has worked wonders.