Simplex's customer service is simply outstanding! The owner of this multigenerational company, Tony, is currently trying to figure out window treatments for unusual windows. It is not something he typically handles because of the window design, nor does anybody else for that matter, and yet he is going out on a limb for me. He has gone the extra mile so far wracking his brain, spending time researching potential options, conversing with various vendors, keeping me in the loop every step of the way...... for a job that may not even materialize. That speaks volumes! I would love to hire Simplex to do the job because I have never experienced such an outstanding work... read full review
September 2023
Tell me this door doesn't look good. The old one was so bad that I'm embarrassed to put photos of it here. But look at the new one! New door and rainhood installed in 5 hours with attention to detail. So happy this is done!
August 2023
I've been burned by Lowe's incompetence with delivering a new sliding patio door last year. Then one day my cousin referred me to his local-family run windows installer. During the pandemic , they came, observed all current CDC precautions to measure and gave advice and selections. Deposit was made and order was placed. A month later, as promised, new custom door made in Canada arrived and was professionally installed. Installers were punctual, professional and efficient. Cleaned up after themselves and seamlessly replaced our old sliding doors without disturbing the stucco siding. We could not be more pleased.
Simplex's customer service is simply outstanding! The owner of this multigenerational company, Tony, is currently trying to figure out window treatments for unusual windows. It is not something he typically handles because of the window design, nor does anybody else for that matter, and yet he is going out on a limb for me. He has gone the extra mile so far wracking his brain, spending time researching potential options, conversing with various vendors, keeping me in the loop every step of the way...... for a job that may not even materialize. That speaks volumes! I would love to hire Simplex to do the job because I have never experienced such an outstanding work... read full review
Tell me this door doesn't look good. The old one was so bad that I'm embarrassed to put photos of it here. But look at the new one! New door and rainhood installed in 5 hours with attention to detail. So happy this is done!
I've been burned by Lowe's incompetence with delivering a new sliding patio door last year. Then one day my cousin referred me to his local-family run windows installer. During the pandemic , they came, observed all current CDC precautions to measure and gave advice and selections. Deposit was made and order was placed. A month later, as promised, new custom door made in Canada arrived and was professionally installed. Installers were punctual, professional and efficient. Cleaned up after themselves and seamlessly replaced our old sliding doors without disturbing the stucco siding. We could not be more pleased.