About Essen Health Care: 8989 Union Turnpike
Essen Health Care Urgent Care receives mixed reviews from patients. Many report positive experiences, describing the process as quick and convenient, with staff who make patients feel welcomed and cared for. Several note that specific doctors are good, take their time, and listen to concerns, while front desk staff are also praised. The location itself is described as fine. However, there are consistent criticisms. A common complaint is that the phone is never answered, with callers being placed on perpetual hold. Another issue is early closure, with the center locking its doors before the stated closing time, even with few patients waiting. While some patients declare it their usual go-to urgent care center, others find the service merely okay due to these operational problems.
Everyone was so amazing Especially Dr Villaruz who always goes above and Beyond for his patience, it is refreshing to have a doctor that actually cares in this day and age which has become an extreme rarity. Michelle was Also Exceptional, She made sure every one of my needs were met. She made giving blood painless and efficient. 10 out of 10 absolutely!!
Michelle was very helpful. The entire staff was very pleasant and attentive. I’ve been coming to Dr. Villaruz for at least 7 years now maybe more and he’s always been very easy to talk to.
I absolutely loove Michelle! She is hands on and full of compassion for the patients who are inneed of care...She should be the office manager because she is so efficient..♥️..As far as Dr.Villaruz.. he is amazing! I have been his patient for at least 9 yrs... he is the best!