I'm giving 1 star for the convience of the Atm's location to the train. However, they have TERRIBLE customer service everytime I go to this branch. I wish the Chase across the street was still open. Their customer service was always above and beyond. I went in today to this branch for a routine fax for credit card fraud and Nicoli talked to another customer in Greek the entire time he was helping me...So rude considering how long I had been waiting. No confirmation was given for the fax and I was told he didn't have a business card. He suggested I follow up with customer service for confirmation?!? My husband and I were also interested in a mortgage to... read full review
January 2011
3 atm machines - dont print receipts if you're not going to keep them.
I'm giving 1 star for the convience of the Atm's location to the train. However, they have TERRIBLE customer service everytime I go to this branch. I wish the Chase across the street was still open. Their customer service was always above and beyond. I went in today to this branch for a routine fax for credit card fraud and Nicoli talked to another customer in Greek the entire time he was helping me...So rude considering how long I had been waiting. No confirmation was given for the fax and I was told he didn't have a business card. He suggested I follow up with customer service for confirmation?!? My husband and I were also interested in a mortgage to... read full review
3 atm machines - dont print receipts if you're not going to keep them.