Kevin (I think that's who it was--it was him who called me to describe the work that was needed) came when he said he would. I was not present as this is a rental property and I don't live locally. I had used Root-Rooter before and was satisfied with their service, so I called them this time. The issue was a flood in the basement that knocked out the gas pilot which also runs the water heater. This was in August so no heat was needed but hot water was.
August 2024
Good service, they were able to work me in a day before I was scheduled. Personable serviceman and very friendly. Completed job quickly and efficiently. Very satisfied with the work. Will use this service again when the need arises.
August 2024
Our main line was down and we called Roto Rooter in an emergency. They dispatched someone to us within a short amount of time and then Brett was to our house within 30 minutes. He was polite, friendly, knowledgeable and we couldn’t have appreciated him more. He got us back up and running in no time.
Kevin (I think that's who it was--it was him who called me to describe the work that was needed) came when he said he would. I was not present as this is a rental property and I don't live locally. I had used Root-Rooter before and was satisfied with their service, so I called them this time. The issue was a flood in the basement that knocked out the gas pilot which also runs the water heater. This was in August so no heat was needed but hot water was.
Good service, they were able to work me in a day before I was scheduled. Personable serviceman and very friendly. Completed job quickly and efficiently. Very satisfied with the work. Will use this service again when the need arises.
Our main line was down and we called Roto Rooter in an emergency. They dispatched someone to us within a short amount of time and then Brett was to our house within 30 minutes. He was polite, friendly, knowledgeable and we couldn’t have appreciated him more. He got us back up and running in no time.