About Empire Visionworks Potsdam Plaza
Empire Visionworks Potsdam Plaza is a leading optical retailer that provides a superior customer experience. The store offers a wide selection of glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban. They also offer prescription sunglasses. Customers have been highly satisfied with their experiences at this location. One reviewer shared that they were able to get an appointment quickly and received their glasses in just nine days. The staff is described as very friendly, and Dr. Amell is noted as amazing. Another customer praised their visit as "fantastic," highlighting the wonderful service from the staff, including the doctor, who took extra time to explain everything during a telehealth appointment. They appreciated the pleasant atmosphere and the way their time was valued. A long-time customer expressed their satisfaction with the associates, noting how they helped choose a flattering frame and provided a free pair of contacts to try out the new prescription. One customer without vision insurance found an excellent deal on two pairs of glasses, significantly reducing the cost from $700 to only $200. The staff made sure they were out in time to catch their bus, adding to their positive experience. Overall, Empire Visionworks Potsdam Plaza is praised for its high-quality services, friendly and knowledgeable staff, and exceptional customer service, making it a top choice for vision needs.
I got an appointment fast, everyone working at the store were professional, and kind. I've been to many places for eye appointments and this place was the best thus far. I will be making more appointments in the future to visionworks at the potsdam plaza, thank you 😊
I buy my glasses here, and I couldn't be happier. I love all the high tech coatings that make night driving easier. Today my brother assaulted me and damaged my expensive driving glasses, I stopped by and informed the staff what had happened, and politely asked for help, and they were able to get me repaired right on the spot. My whole world felt wrecked in that moment when he damaged my glasses, and my visionworks staff put me back together and sent me back out there in much better shape able to see and drive again. Thank you so much, for helping me out in my moment of need.
I was so pleased to use the online scheduler which tells you available appointment times for both in-person and on-screen exams. Dr Aumell and store staff were very helpful and gave me available insurance benefits and other related discounts that allowed me to feel good about my purchase and price. So happy....