I should have read the previous review before I went and asked to have my fence repaired. 2 shop visits and 3 weeks waiting....Moving on.
November 2021
Westchester Fences installed beautiful wrought iron railings to three stone pillars on upper my back patio awhile ago. After years passed, one of the top end piece of the railing became separated from the iron cap on only one stone pillar.I called and spoke to Steve at Westchester Fences and explained my situation. Steve was very nice on the phone and promised to send out one of his workers to fix it with no change to me. To my pleasant surprise, a week later Richie from Westchester Fences arrived! Richie was very polite and did a great job in reconnecting the two pieces. I highly recommend them this company. Thank you Steve and Richie!!
November 2021
Just called for a quote on our condo complex, and was immediately dismissed because it's too much of a hassle. Terrible customer service and didn't seem to want to even listen to me or give me a quote. Don't waste your time.
I should have read the previous review before I went and asked to have my fence repaired. 2 shop visits and 3 weeks waiting....Moving on.
Westchester Fences installed beautiful wrought iron railings to three stone pillars on upper my back patio awhile ago. After years passed, one of the top end piece of the railing became separated from the iron cap on only one stone pillar.I called and spoke to Steve at Westchester Fences and explained my situation. Steve was very nice on the phone and promised to send out one of his workers to fix it with no change to me. To my pleasant surprise, a week later Richie from Westchester Fences arrived! Richie was very polite and did a great job in reconnecting the two pieces. I highly recommend them this company. Thank you Steve and Richie!!
Just called for a quote on our condo complex, and was immediately dismissed because it's too much of a hassle. Terrible customer service and didn't seem to want to even listen to me or give me a quote. Don't waste your time.