I had made an appointment for my son Richard's physical exam on 04/04/2022, and I brought him to the office on time. However, Dr. Charles L. Bruzzone informed us that the office had made a mistake and he did not have time to perform the physical exam that day. He suggested we make another appointment. Additionally, when my son asked the doctor a question about his hand, Dr. Bruzzone simply said it was okay and not to worry. To my surprise, I later received a bill for the visit, even though nothing was done except wasting our time. I decided to change my son's doctor, but Dr. Charles L. Bruzzone's office has refused to release my son's medical records... read full review
December 2022
First of all, you can't even find the place no signs and that parking is an absolute nightmare and then when you make it in it's old and smells musty. Very unprofessional I brought my newborn grandson to them and on my second trip, they decided to tell me they did not except the insurance. Meanwhile, it was an emergency that we were there for the second time waited all day to see the doctor and then they tell me sorry they can't see him. It seems they were more worried about getting paid than anything else so because the girl didn't do her job and look up the insurance my grandson suffered for it.
November 2022
First of all, you can't even find the place no signs and that parking is an absolute nightmare and then when you make it in it's old and smells musty. Very unprofessional I brought my newborn grandson to them and on my second trip, they decided to tell me they did not except the insurance. Meanwhile, it was an emergency that we were there for the second time waited all day to see the doctor and then they tell me sorry they can't see him. It seems they were more worried about getting paid than anything else so because the girl didn't do her job and look up the insurance my grandson suffered for it.
I had made an appointment for my son Richard's physical exam on 04/04/2022, and I brought him to the office on time. However, Dr. Charles L. Bruzzone informed us that the office had made a mistake and he did not have time to perform the physical exam that day. He suggested we make another appointment. Additionally, when my son asked the doctor a question about his hand, Dr. Bruzzone simply said it was okay and not to worry. To my surprise, I later received a bill for the visit, even though nothing was done except wasting our time. I decided to change my son's doctor, but Dr. Charles L. Bruzzone's office has refused to release my son's medical records... read full review
First of all, you can't even find the place no signs and that parking is an absolute nightmare and then when you make it in it's old and smells musty. Very unprofessional I brought my newborn grandson to them and on my second trip, they decided to tell me they did not except the insurance. Meanwhile, it was an emergency that we were there for the second time waited all day to see the doctor and then they tell me sorry they can't see him. It seems they were more worried about getting paid than anything else so because the girl didn't do her job and look up the insurance my grandson suffered for it.
First of all, you can't even find the place no signs and that parking is an absolute nightmare and then when you make it in it's old and smells musty. Very unprofessional I brought my newborn grandson to them and on my second trip, they decided to tell me they did not except the insurance. Meanwhile, it was an emergency that we were there for the second time waited all day to see the doctor and then they tell me sorry they can't see him. It seems they were more worried about getting paid than anything else so because the girl didn't do her job and look up the insurance my grandson suffered for it.