Overall we are very happy with the geothermal now having been able to use both the AC and heat for several months each. The outcome gets 5/5 stars for sure- our propane bill went from >$1000 for Jan 2023 to $80 in Jan 2024. We put in solar around the same time so a little more complicated to quantify electrical savings but unequivocally less for AC. Everything works perfectly. The process was more like a 4/5 stars. Overall communication with me was very good and the project finished ahead of schedule. I knew to have patience with a multi-step process like this which may explain why I'm rating the process higher than others. They are a newer company and newly... read full review
February 2024
Changes in staff happened frequently between April and our December installation. Fair communication due to that. Installers were very knowledgeable - drillers and in-home equipment installation. NO spontaneous communication from Dandelion after installation to check if we had questions or concerns. Slow response when leaving messages after our installation (but we were not calling for an emergency.) We were calling about the incomplete hookup to the myUPlink app that allows us to monitor our own system. That took weeks to resolve and we still have frequent down-times of myUplink. Our electricity bills have tripled since installation which surprised us seeing our former... read full review
February 2024
I had a great experience with Dandelion. I especially appreciated the drilling team - they were super professional and superb. The final installation team was excellent too. We've had the system now since summer 2023. The system works exactly as designed, is saving a lot of energy (and money), and the air quality in the house is much better than when we had a propane-fired heating. For those interested in going geothermal, I highly recommend talking to Dandelion!
Overall we are very happy with the geothermal now having been able to use both the AC and heat for several months each. The outcome gets 5/5 stars for sure- our propane bill went from >$1000 for Jan 2023 to $80 in Jan 2024. We put in solar around the same time so a little more complicated to quantify electrical savings but unequivocally less for AC. Everything works perfectly. The process was more like a 4/5 stars. Overall communication with me was very good and the project finished ahead of schedule. I knew to have patience with a multi-step process like this which may explain why I'm rating the process higher than others. They are a newer company and newly... read full review
Changes in staff happened frequently between April and our December installation. Fair communication due to that. Installers were very knowledgeable - drillers and in-home equipment installation. NO spontaneous communication from Dandelion after installation to check if we had questions or concerns. Slow response when leaving messages after our installation (but we were not calling for an emergency.) We were calling about the incomplete hookup to the myUPlink app that allows us to monitor our own system. That took weeks to resolve and we still have frequent down-times of myUplink. Our electricity bills have tripled since installation which surprised us seeing our former... read full review
I had a great experience with Dandelion. I especially appreciated the drilling team - they were super professional and superb. The final installation team was excellent too. We've had the system now since summer 2023. The system works exactly as designed, is saving a lot of energy (and money), and the air quality in the house is much better than when we had a propane-fired heating. For those interested in going geothermal, I highly recommend talking to Dandelion!