Andy was beyond helpful. I had to return a foundation as I got the wrong shade, he went out of his way to make sure that I was shade matched correctly. His upbeat attitude and all around customer service was fantastic! Can't say enough good things!
October 2023
I have to say that Matthew (Gateway plaza) is the Best employee who's ever helped me in ANY Ulta. I've been going to them for decades. He knows what he's doing and cares about the customers there. He is very sweet person. He should be the manager if not open his own shop. 10 stars for him!!
October 2022
The receipt said my cashier's name was Hope. She totally went out of her way to help me with a simple purchase of a shower hat for $5. I wanted a particular type and coldn't find it. Twice she went to look and did find it for me, even brought back a couple to chose from. I'm getting older and can't run all around the store like I used to. What a sweet lovely girl! Thank you so much!
Andy was beyond helpful. I had to return a foundation as I got the wrong shade, he went out of his way to make sure that I was shade matched correctly. His upbeat attitude and all around customer service was fantastic! Can't say enough good things!
I have to say that Matthew (Gateway plaza) is the Best employee who's ever helped me in ANY Ulta. I've been going to them for decades. He knows what he's doing and cares about the customers there. He is very sweet person. He should be the manager if not open his own shop. 10 stars for him!!
The receipt said my cashier's name was Hope. She totally went out of her way to help me with a simple purchase of a shower hat for $5. I wanted a particular type and coldn't find it. Twice she went to look and did find it for me, even brought back a couple to chose from. I'm getting older and can't run all around the store like I used to. What a sweet lovely girl! Thank you so much!