Spa at Falling Waters - PERMANENTLY CLOSED

Spa at Falling Waters is a spa with adequate facilities. The estheticians, therapists, and stylists are very nice and do a good job. The staff, including Devon, Kate, and Abby, are known for their precision and skill, especially in nails and toes, always making clients’ nails look fabulous. The environment is clean and pleasant, with a nice scent, though some clients have noted issues with nail polish durability and price changes. One recent experience included a facial, which was described as wonderful, although remodeling made the space loud and less relaxing, and there was some signage of ongoing construction. Despite this, the staff’s friendliness and skill stand out, and the spa’s decor remains somewhat mediocre compared to others in the same price range. Overall, the spa is appreciated for its friendly team and good service, with room for improvement in ambiance and communication about remodeling.