I highly recommend Lombardo's in Orchard Park. From the moment we walked in for our planning appointment up to the closing at the cemetary. They were amazing with communication, empathetic to our situation and very patient as we made arrangements. During the service, they had added an amazing touch of class by serving warm chocolate chip cookies to the immediate family. The smell of the cookies was very comforting and put your mind at ease in a very difficult time of loss. Every single staff member was courteous, accomodating and comforting, as well as professional. I also wanted to share that The video option was super special and the program used was very... read full review
May 2024
When making funeral arrangements for my parents and pre-arrangements for myself, Lombardo's is my only choice. The staff is always kind, respectful, thoughtful, sympathetic and patient to my needs and requests. Recently, When making arrangements for my mother, there were things I forgot during the arrangement process and had to ask, more than once for them to repeat. Everyone was patient and understanding to explain each time, what the processes were. Our family is grateful for Lombardo Funeral home staff for taking gentle care of our mother from the time she passed away, being picked up from the nursing home, making arrangements for services and then to... read full review
March 2024
Our entire family has used Lombardo's for the final arrangements of loved ones! The staff, services and attention to detail are #1. Lombardo's is known for their compassion and genuineness to caring for the grieving families. We are grateful for their services.
I highly recommend Lombardo's in Orchard Park. From the moment we walked in for our planning appointment up to the closing at the cemetary. They were amazing with communication, empathetic to our situation and very patient as we made arrangements. During the service, they had added an amazing touch of class by serving warm chocolate chip cookies to the immediate family. The smell of the cookies was very comforting and put your mind at ease in a very difficult time of loss. Every single staff member was courteous, accomodating and comforting, as well as professional. I also wanted to share that The video option was super special and the program used was very... read full review
When making funeral arrangements for my parents and pre-arrangements for myself, Lombardo's is my only choice. The staff is always kind, respectful, thoughtful, sympathetic and patient to my needs and requests.
Recently, When making arrangements for my mother, there were things I forgot during the arrangement process and had to ask, more than once for them to repeat. Everyone was patient and understanding to explain each time, what the processes were. Our family is grateful for Lombardo Funeral home staff for taking gentle care of our mother from the time she passed away, being picked up from the nursing home, making arrangements for services and then to... read full review
Our entire family has used Lombardo's for the final arrangements of loved ones! The staff, services and attention to detail are #1. Lombardo's is known for their compassion and genuineness to caring for the grieving families. We are grateful for their services.