“Probably the last full service family owned Optical business that really cares about the customer. If you want a genuine product and care give DC a call!“
“Just swung by after someone crushed my glasses while on a trip to Buffalo and a gentleman named Raja (sp?) fixed them up within 20mins, on-the-spot. Wildly customer-centric service here; the praise you see in all of these reviews is well-placed and definitely deserved.“
“Great experience ! They were able replace lenses in my favorite glasses after lenses had been damaged in a house fire ! Highly recommend!“
“They were prompt and courteous. It was more intense than other visits due to my own health needs. I was comfortable and at ease.“
“The best place I’ve ever gone for eyewear. People are professional, very personable and warm the Frame selection is up-to-date and wonderful. I can’t wait to get my new frames.“
“Professional service, latest technology, it all worked out great. I would recommend them if you're in the area.“
“Professional , Clean , well stocked with stylish and comfortable frames,courteous and efficient . Terry and Cynthia are nice people as well.“
“I highly recommend Dr. Hornberger and his staff. Always friendly and welcoming at their office.“
“I made the eye appointment, was had my exam, chose my frames and lenses, and have excellent coverage with my insurance. Price was much better than expected. They weren’t pushy, and the glasses came in when promised. They are tremendous.“
“Been going there for years. Friendly,prompt,clean. I can’t say enough good things!!“
“Friendly, got my new glasses faster than I was told. New glasses are great and comfortable“
“It turns out I know optician Karen from her father's ophthalmologists ofc when I was 17! Karen is a lovely knowledgeable gentle lady who will help u all the way thru. Highly recommend going to bell optical!“
“A big shout out to Ron & Katie in the Lancaster location. I’m snowbirding in NC and my frames broke on me. They were under warranty so I shipped them to the Lancaster office on a Saturday. They arrived on a Monday. Ron & Katie immediately changed out the broken frames for the new ones, inserted the lenses and Ron immediately walked them over to the post office for priority delivery. Glasses arrived on Wednesday and couldn’t be happier. Outstanding customer service by Ron & Katie and the entire Thomas Turtle team!“
“I went in to look for new frames for the near future. Ended up speaking with John who helped me figure out what to do with my current glasses. He adjusted them, had them adjusted when I was in Florida. Now they are so much better. Before he took care of me, I also overhead him explaining to another customer the different kinds of glasses/lenses she could get and I have to say the way he explained it was straight forward, professional. It can be confusing with all the different lenses, clarity options, transition options etc. He was considerate. Also, the woman at the front desk was very kind, asked me if she could help, and swung back later to make sure I didn't need anything.“
“Service was good. The Staff answered all my questions. I was happy that location, it was very accessible.“
“After having a horrible experience at my eye doctor of 25 years I decided that I was going to find a different eye doctor. Not only did SVS Vision get me in like next day they were beyond friendly and accommodating! Plus as an added bonus their frames were way cheaper too!! Needless to say my ENTIRE family and many friends have changed doctors as well! GREAT JOB and I would highly recommend coming here!!“
“I have been quite impressed with the Vision Center here! The ophthalmologist is professional, kind and helpful. They keep the area quite clean, with extra cleaning due to Covid. I've never waited more than 5 minutes to be seen, and was prescribed lenses and contacts that fit and work perfectly.“
“I absolutely love the staff & Dr. However I’m not sure if I will go back. It’s the only place you can’t return your glasses if you don’t like them. I thought mine were so cute . But I don’t like them at all. I’m stuck for a year with them.“
“This doctor did the best job on my eye exam I think I have ever had. She was so informative and helpful too and actually all the staff were so nice.“
“I've been going to Council Opticians since 1991( when I faked an eye exam bc my whole family had glasses but me) I got busted and didn't need them until 8th grade. I've gotten glasses & contacts from here. Along with my daughter and my husband. Yes, prices are different at every place you go but I don't want cheap garbage from Walmart. I go here bc I've always had a great experience with the owner & his staff. If there ever was a minor set back - things have always been taken care of in a timely manner. I highly recommend Council Opticians! Also depending on the glasses you pick, how many adjustments you have had, how you treat your glasses etc will determine how long they last. Please don't blame others for your bad day and how you mishandled your glasses. I have messed up my own glasses with hairspray and that's 110% on me* I would never blame the staff for my bad judgement while quickly getting ready for work.Council is a family run business and they are amazing“
“Paula in billing was absolutely amazing and went above and beyond to make sure my insurance covered everything. Friendly to talk to and very pleasant experience all around. Highly recommended“
“My only complaint is that there's a bit of a wait when you have an appointment. They're very accommodating for emergency things, which in my book counts for a lot. When my frames broke, they popped the lenses out and gave me new frames for $50 total. Today I called and asked last minute for a different contact sample to try because my current ones were drying out, I even showed up before I said I would due to lunch times changing, and they were able to help me.“
“Target Optical was great. Optician Susan (123626) was fantastic. She helped us pick out frames that looked great, were reasonably priced and answered all of our questions. We have gotten glasses from Target and Susan in the past and will continue to do so in the future. Very happy.“