We've been going to CVC for 3 years. Initially, my experiences were very good. However, as time went on, they became quite busy, and it became increasingly difficult to get appointments. Interactions with techs and vets became increasingly harried and of late, every time I went, I felt we were imposing on them by simply being there. Today was the last straw for me: the vet tech took my young GSD back to draw blood, and something happened that caused my GSD to become extremely distraught. By the time the tech called for me to come into the room and help restrain her, my GSD was panic breathing, was fearful, and was in a state I've never seen her before. In fact, as we waited for the blood test results, she climbed up on to a chair and tried to drape herself across my lap as she was so anxious. I held her close to me so she would calm down, but she was absolutely out of sorts. I don't know what this tech did to my dog when she had her in the back without me, but this is a well trained dog that behaves immediately on command. However, given what I saw from this tech, I am guessing she tried to brute force my dog rather than communicate with her (even though as she walked away with my dog I tried to tell her that my dog listens to commands. But this tech just ignored me). Brute forcing my dog would of course have sent my dog into a panic. My dog isn't accustomed to someone trying to overpower her, particularly a stranger (my dog does very well with her trainers, and with her sitter, so this isn't my dog not being able to work with people other than myself. This was about a tech who didn't know how to handle a large, well trained dog). Whatever this tech did to my dog, my dog was still out of sorts by the time we got home. She was glued to my side and took several hours to overcome whatever happened while she was alone with that tech. I am heartbroken she was put into such a panic, and very concerned she now has a very negative association with the veterinarian. In addition to sending my dog into a panic, this tech was cold, brusque and would barely say anything to me as I tried to engage her in some friendly banter. While she wasn't overly rude, she sure gave me the impression she's prefer I disappeared. In addition, the looks she gave my dog were filled with animosity. That really gave me pause, and ultimately drove my decision this afternoon to find a new clinic for us. I can't bare the idea of bringing my GSD there again. Ergo, while we are supposed to return to CVC one more time for one more vaccination, I am trying to get us moved to another clinic as I simply can't put my dog through that kind of handling again. We will miss Dr. Inman, but my sense is, she doesn't have time for us anyway. I hope we can find a new clinic and build a new relationship with vet techs such that my girl isn't freaked out when she has to go to the vet.
Jul 2021
The Drs are all very meticulous about the care of our pets. Everyone at community, staff, vet techs, and Doctors will welcome you as family. The Drs. and staff understand how much love we give our pets and they work hard to help our pets stay healthy.
Sep 2019
Dr Baker is awesome . Caring , compassionate and knowledgeable. She helped us over the years since 2016 with our Jack Russell . She just went to heaven at 15 years , but Dr Baker tried so hard for us and we love her for that
Google: 4.5/5
We've been going to CVC for 3 years. Initially, my experiences were very good. However, as time went on, they became quite busy, and it became increasingly difficult to get appointments. Interactions with techs and vets became increasingly harried and of late, every time I went, I felt we were imposing on them by simply being there. Today was the last straw for me: the vet tech took my young GSD back to draw blood, and something happened that caused my GSD to become extremely distraught. By the time the tech called for me to come into the room and help restrain her, my GSD was panic breathing, was fearful, and was in a state I've never seen her before. In fact, as we waited for the blood test results, she climbed up on to a chair and tried to drape herself across my lap as she was so anxious. I held her close to me so she would calm down, but she was absolutely out of sorts. I don't know what this tech did to my dog when she had her in the back without me, but this is a well trained dog that behaves immediately on command. However, given what I saw from this tech, I am guessing she tried to brute force my dog rather than communicate with her (even though as she walked away with my dog I tried to tell her that my dog listens to commands. But this tech just ignored me). Brute forcing my dog would of course have sent my dog into a panic. My dog isn't accustomed to someone trying to overpower her, particularly a stranger (my dog does very well with her trainers, and with her sitter, so this isn't my dog not being able to work with people other than myself. This was about a tech who didn't know how to handle a large, well trained dog). Whatever this tech did to my dog, my dog was still out of sorts by the time we got home. She was glued to my side and took several hours to overcome whatever happened while she was alone with that tech. I am heartbroken she was put into such a panic, and very concerned she now has a very negative association with the veterinarian. In addition to sending my dog into a panic, this tech was cold, brusque and would barely say anything to me as I tried to engage her in some friendly banter. While she wasn't overly rude, she sure gave me the impression she's prefer I disappeared. In addition, the looks she gave my dog were filled with animosity. That really gave me pause, and ultimately drove my decision this afternoon to find a new clinic for us. I can't bare the idea of bringing my GSD there again. Ergo, while we are supposed to return to CVC one more time for one more vaccination, I am trying to get us moved to another clinic as I simply can't put my dog through that kind of handling again. We will miss Dr. Inman, but my sense is, she doesn't have time for us anyway. I hope we can find a new clinic and build a new relationship with vet techs such that my girl isn't freaked out when she has to go to the vet.
The Drs are all very meticulous about the care of our pets. Everyone at community, staff, vet techs, and Doctors will welcome you as family. The Drs. and staff understand how much love we give our pets and they work hard to help our pets stay healthy.
Dr Baker is awesome . Caring , compassionate and knowledgeable. She helped us over the years since 2016 with our Jack Russell . She just went to heaven at 15 years , but Dr Baker tried so hard for us and we love her for that