THE GOOD - technicians are thorough, careful and will informed MORE GOOD - the staff who answers the phones are very nice and helpful THE BAD- Communication from the company is terrible! They do not return calls or respond to email messages. They schedule treatments without confirming with the homeowner. If you purchase a treatment plan you will get recorded messages telling you the technician will arrive the next day some time between 8:00 am and 6:00 pm. If that is not convenient you can call and leave them a message - but they won't call you back. They just arbitrarily reschedule for another day and repeat the process. They... read full review
June 2023
THE GOOD - technicians are thorough, careful and will informedMORE GOOD - the staff who answers the phones are very nice and helpfulTHE BAD- Communication from the company is terrible!They do not return calls or respond to email messages.They schedule treatments without confirming with the homeowner.If you purchase a treatment plan you will get recorded messages telling you the technician will arrive the next day some time between 8:00 am and 6:00 pm. If that is not convenient you can call and leave them a message - but they won't call you back. They just arbitrarily reschedule for another day and repeat the process.They expect that homeowners can lock their pets... read full review
August 2022
We are a Government Agency with a large office building. Most recently McHale has been sending David Sotomayor for monthly insect control and he's done an outstanding job. He is personable, professional, knowledgeable, and effective. Thanks for the great service!
THE GOOD - technicians are thorough, careful and will informed
MORE GOOD - the staff who answers the phones are very nice and helpful
THE BAD- Communication from the company is terrible!
They do not return calls or respond to email messages.
They schedule treatments without confirming with the homeowner.
If you purchase a treatment plan you will get recorded messages telling you the technician will arrive the next day some time between 8:00 am and 6:00 pm. If that is not convenient you can call and leave them a message - but they won't call you back. They just arbitrarily reschedule for another day and repeat the process.
They... read full review
THE GOOD - technicians are thorough, careful and will informedMORE GOOD - the staff who answers the phones are very nice and helpfulTHE BAD- Communication from the company is terrible!They do not return calls or respond to email messages.They schedule treatments without confirming with the homeowner.If you purchase a treatment plan you will get recorded messages telling you the technician will arrive the next day some time between 8:00 am and 6:00 pm. If that is not convenient you can call and leave them a message - but they won't call you back. They just arbitrarily reschedule for another day and repeat the process.They expect that homeowners can lock their pets... read full review
We are a Government Agency with a large office building. Most recently McHale has been sending David Sotomayor for monthly insect control and he's done an outstanding job. He is personable, professional, knowledgeable, and effective. Thanks for the great service!