Veterinarians in Niagara Falls

“From the person answering the phone and all the techs, Dr. Mike are a pleasure to deal with.
But the most important they keep all our little Fur babies happy and healthy.“

“I’ve been to A LOT of vets, for routine and emergency procedures. All of them prior besides OSU seem to price gauge and seem to care more about the green other than the animals. I truly believe many vets in this area are part of some sort of conglomerate and keep prices similar and attempt to crush those that do not comply.

This vet, completely goes against that norm. This was my first experience with them, for teeth cleaning / removal along w a fat mass removal on my Beagle. They were 1/2 the price of other vets in area ($1,500-$2,000 compared to over $3,000).

Not only that, a pet peeve of mine is vets requiring payment prior to treatment, which all in area do. DRIVES ME NUTS! It was refreshing to drop off my dog here and have them say, “we will call you when she’s ready!” And not pull out my credit card. Like it’s my dog, I’ll pay for it. Gerber gets it!

When I went to get my Pup the bill was BELOW the LOW end of estimate!! I’ve also never had that. I always come in expecting to pay high end or over as I always have before. I have had an animal die on the table and they billed the high end!! Apparently the complete procedure was 100% complete and the animal died (w/o CPR) AND they apparently used everything they estimated on the high end. Ridiculous.

Will Gerber always be below low end? No, of course not, things happen. But it is just so nice to see people caring about animals and not nickel and dimeing.

Lastly, speaking of nickel and dimeing her nails were trimmed AND ears cleaned spotless! They didn’t call and ask to do that for the extra $15-$30 other vets charged. They just did it, free of charge!

It’s just unheard of nowadays. All these extras, below budget, friendly, pay at pick up.

They truly care for the customer and I can’t put into words how grateful and happy I am. Thank you!“

“I believe that they are very good with the animals they care for. I take my dog there all the time and they are nothing but good people and treat my dog in a good manner.“

“Dr Downey and his team are just amazing. Very kind and empathetic. Took great care of all our dogs in the past. We are thinking of getting another dog and he will definitely be our vet!“