About Charlie's Towing and Repair, LLC

Charlie's Towing and Repair, LLC is a family-owned and operated business with nearly 60 years of experience. They provide light service calls, small equipment hauling, and light to heavy duty towing and recovery, as well as oil changes and small repairs for passenger vehicles at their repair shop in Newfield. The staff is professional, polite, and experienced, with a focus on customer care. They respond quickly to calls and go above and beyond to ensure customer satisfaction, as seen in their prompt and careful handling of special vehicle towing and car towing services.

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Reviews for Charlie's Towing and Repair, LLC

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Apr 2025
Charlie’s Towing in Ithaca went above and beyond for our family during an incredibly stressful time. After my mother was involved in a head-on collision, their team showed nothing but professionalism, kindness, and true compassion. They arrived promptly at the scene, allowed us to retrieve personal belongings from the car, and even held on to the license plates for us while we were out of state and focused on recovery.

Every person I spoke to was polite, helpful, and understanding—and they always picked up the phone right away, which is rare and greatly appreciated. It’s clear this company cares about the people they serve.

If you ever find yourself...read full review
Feb 2025
My car had died on a busy street. Charlie’s was awesome! Great customer service, reasonable price, and flexible with timing. Looked into another spot and they were double the price and said they would not refund if battery wasn’t jumped. Charlie’s assured me I would only pay for the tow if it my battery did not charge. Relieved to see high-quality customer service this day and age.
Jan 2025
Alec literally saved me this evening!!! I was stuck at the bottom of someone’s driveway and the AAA tow truck they called for me literally said they couldn’t and wouldn’t help me, and drove away….leaving me stranded there. So I called Charlie’s….which I should’ve called all along. I told him what happened and he said he’d come right out to help me. He was super nice, and got me and my car out of that god forsaken driveway so easily. He attached a pulley to my tire and pulled me up while I was in neutral. I literally hugged him when we got to the top because I was so relieved to be out of there. I had been stuck for 3 hours, unable to get up this person’s...read full review