About Utopia Restoration LLC
Utopia Restoration LLC is a business with over 20 years of experience in restoration and remediation, equipped to handle various issues such as mold damage, water damage, flood, sewage backup, and odor problems. They provide services for both residential and commercial properties and work with insurance companies as well as offering private pay options. Customers are their top priority, as reflected in the positive reviews. The operations manager, Matt, is praised for his professionalism, friendliness, and thoroughness in completing estimates and handling the cleanup process. He is commended for keeping customers informed and going above and beyond to assist during difficult situations. Utopia Restoration is an IICRC Certified Firm, NYS Certified Mold Remediation Firm, EPA Lead Safe Certified, and Subrogation Certified, demonstrating their expertise and commitment to quality service. They are available for emergency situations 24/7. Recent reviews highlight their quick response and thorough work, especially in mold remediation. Customers also appreciate their helpful communication, as Matt answered calls personally and kept clients informed throughout the process. The team’s professionalism extends to moving and storing belongings, making stressful situations easier for clients. Overall, Utopia Restoration is highly recommended for their reliable, effective, and knowledgeable service.
Matt and Zack and their team did a great job not only treating our mold problem but also moving and storing our belongings. They were very accommodating and truly a great group to work with.
Would definitely recommend them!
Thank you gentlemen.
When I first reached out, I was surprised that Matt answered the phone himself. Very informative and helpful not only at that initial contact but throughout the work project, too. He and his team came when they said they would and did what they said they would (an increasing rarity these days). Definitely made a stressful situation less so.
I'm so glad to know this company and who is behind the completed and detailed estimates provided Matt is so professional and always open to questions you may have!
Thank you for your help guys!