Buick at TRADITION

Apr 2024

Been doing business with tradition 7 yrs I believe,always outstanding service,shout out to bill in service for always taken care of my needs and to the mechanics for always looking out for their customers. Bravo tradition,bravo

Apr 2022

I first went here when I needed to get my winter wheels swapped for my summer wheels. Van Bortel had a 3-week wait and Tradition got me in less than a week later. They charged me $20.00, which was the cost of doing a wheel rotation and even washed my truck. Great deal and didn't take too long. The only issue was the tire pressure was low when I drove away. I got reasonable service when I later had my oil changed, wipers replaced, inspection, etc. Once again, my tire pressure was low on leaving. My most recent service was to have my summer wheels put on and take off the winter wheels. I was quoted the same $20.00 for this service and since I am out of work right now I thought that was a good deal. So imagine my surprise when, not only did this take nearly 2 hours, but the service guy asked me if I wanted the truck washed after that time and so I said no, since I had places to be. But then when I went to get the truck, I was charged $30.00 instead of the quoted $20.00! Then I went home only to find that my TPMS light was on and no tire pressure showed. When I called I was told the initialization didn't work and I would have to bring the truck back. After bringing it back I went to leave and realized there was mud on my leather steering wheel and my parking assist warning kept going off saying there was something in front of the truck when there wasn't. I had to turn the parking assist off because it was getting annoying. Also, tire pressures were low, yet again! I can understand a price increase, just not AFTER you're quoted a lower price. Plus having to go back, as far as I'm concerned, Tradition owes me $15.00. Not going back until that is made right.