Cleopatra and Dennis were amazing. The store was jam packed but they were so helpful and friendly. WP is so lucky to have such amazing and PERSONABLE employees. Customer service is so lacking these days I will definitely be returning.
September 2024
Dr. Andrea del Corro was outstanding! I saw her at a different location, but would travel to Greene st. for her care. She was professional, efficient, thorough and reassuring, and absolutely put me at ease. thank you for a wonderful experience!
September 2024
I’ve been here several times and have always thought they had good service but during my recent visit, Brad really came through for me. I am having some lenses replaced in several frames that I already own, and he let me know about some new options that are available (that would be very helpful for me). I also really appreciate that he didn’t start trying sell me new frames, but stayed focused on my desired replacements, and the details of how I wanted the different glasses configured. (This one with progressive and transition: this one only progressive; that one progressive but only from 0 to +2.5; etc.) I have been using Warby Parker for several years now and am... read full review
Cleopatra and Dennis were amazing. The store was jam packed but they were so helpful and friendly. WP is so lucky to have such amazing and PERSONABLE employees. Customer service is so lacking these days I will definitely be returning.
Dr. Andrea del Corro was outstanding! I saw her at a different location, but would travel to Greene st. for her care. She was professional, efficient, thorough and reassuring, and absolutely put me at ease. thank you for a wonderful experience!
I’ve been here several times and have always thought they had good service but during my recent visit, Brad really came through for me. I am having some lenses replaced in several frames that I already own, and he let me know about some new options that are available (that would be very helpful for me). I also really appreciate that he didn’t start trying sell me new frames, but stayed focused on my desired replacements, and the details of how I wanted the different glasses configured. (This one with progressive and transition: this one only progressive; that one progressive but only from 0 to +2.5; etc.) I have been using Warby Parker for several years now and am... read full review