Peng's Spa Upper West Side

Peng's Spa Upper West Side offers a unique and calming atmosphere, providing a holistic massage experience that focuses on relaxation and rejuvenation. The spa aims to make therapeutic services more affordable while maintaining a high level of service. The massage itself is highly praised, with customers raving about the skill of the therapists. However, some customers have experienced issues with the spa's management and organization, including forgotten appointments, loud conversations between staff and customers, and discomfort due to open doors. Despite these issues, customers have reported that the massage itself is amazing and worth returning for, especially during less busy times.