My siblings and I are so grateful a friend referred us to STEPS Home Care after dealing with two other home care agencies in Manhattan that were beyond awful. STEPS has exceeded our expectations on all fronts. Communication is clear, prompt and professional. The administrative staff is responsive and the health care team is involved, compassionate and professional. Same goes for the aides, both full-time and fill-in. We finally have peace of mind with the STEPS team.
July 2018
I have nothing but positive things to say about Steps in Home Care. I first contacted Shan Wade at Steps almost three years ago when I began the search for part time aides to assist my elderly mother, who lives alone in her NYC apartment. Shan and his team were extremely responsive and within a short time had found a dedicated and caring aide who continues to work with my mother to this day. Steps has also been quite helpful in finding other part time aides to fill in during emergencies, planned absences and our requests for additional care. The agency clearly has high standards for its employees, is committed to its clients, is conscientious and responsive and has been... read full review
My siblings and I are so grateful a friend referred us to STEPS Home Care after dealing with two other home care agencies in Manhattan that were beyond awful. STEPS has exceeded our expectations on all fronts. Communication is clear, prompt and professional. The administrative staff is responsive and the health care team is involved, compassionate and professional. Same goes for the aides, both full-time and fill-in. We finally have peace of mind with the STEPS team.
I have nothing but positive things to say about Steps in Home Care. I first contacted Shan Wade at Steps almost three years ago when I began the search for part time aides to assist my elderly mother, who lives alone in her NYC apartment. Shan and his team were extremely responsive and within a short time had found a dedicated and caring aide who continues to work with my mother to this day. Steps has also been quite helpful in finding other part time aides to fill in during emergencies, planned absences and our requests for additional care. The agency clearly has high standards for its employees, is committed to its clients, is conscientious and responsive and has been... read full review