Horrific from the start. Guy answers the cell phone and as I am explaining the kind of items I will need to host a mock bar for a High school graduation, he begins to lead me down a negative rabbit hole. He claims he knows about the event space I am using, and says I can get the items from them. When I mention that his remarks were inaccurate, because I did attempt to rent bar items from the venue first, as that would be far more convenient, he insisted to the contrary. But what he is clearly unaware of is that this event space made many changes post pandemic, and they do not supply glasses or anything for the bar. They only provide the space and the bar itself. Point... read full review
November 2023
Would give 0 stars if possible. Wanted to rent 15 plastic chairs ($3 each), got a $50 quote. Called to ask about delivery and the nasty owner told me it would be $600 for delivery about 1 mile away, and then proceeded to tell me I “made his day” when I asked if delivery costs $550. Absolutely uncalled for behavior, especially to a potential customer looking to provide business. With respect to his reply, he didn’t get a bad review because of price. He got a bad review because he decided to speak rudely and degradingly on the phone. Nothing to do with price.
August 2023
I was quoted online for just under $400. I emailed for a final quote and was told my total after delivery would be $1,400 for 8 directors chairs! Mike, the person emailing back was rude and when I told him I wouldn't be completing the order he proceeded to send me a laughing emoji and a money emoji. I'm all about customer service and this is not handle anything. Much better options in the NY area, save your money for nice people.
Horrific from the start. Guy answers the cell phone and as I am explaining the kind of items I will need to host a mock bar for a High school graduation, he begins to lead me down a negative rabbit hole. He claims he knows about the event space I am using, and says I can get the items from them. When I mention that his remarks were inaccurate, because I did attempt to rent bar items from the venue first, as that would be far more convenient, he insisted to the contrary. But what he is clearly unaware of is that this event space made many changes post pandemic, and they do not supply glasses or anything for the bar. They only provide the space and the bar itself. Point... read full review
Would give 0 stars if possible. Wanted to rent 15 plastic chairs ($3 each), got a $50 quote. Called to ask about delivery and the nasty owner told me it would be $600 for delivery about 1 mile away, and then proceeded to tell me I “made his day” when I asked if delivery costs $550. Absolutely uncalled for behavior, especially to a potential customer looking to provide business. With respect to his reply, he didn’t get a bad review because of price. He got a bad review because he decided to speak rudely and degradingly on the phone. Nothing to do with price.
I was quoted online for just under $400. I emailed for a final quote and was told my total after delivery would be $1,400 for 8 directors chairs! Mike, the person emailing back was rude and when I told him I wouldn't be completing the order he proceeded to send me a laughing emoji and a money emoji. I'm all about customer service and this is not handle anything. Much better options in the NY area, save your money for nice people.