One Medical: Bryant Park

One Medical is a membership-based primary care practice in New York, NY that aims to make healthcare more accessible. They offer same-day appointments, 24/7 virtual care, and a range of services including mental health, preventive care, and chronic care management. Patients generally have positive experiences at the Bryant Park location. The staff is described as friendly and capable, and the doctors, such as Dr. Jacobs and Dr. Henkin, are praised for their patience and for helping patients make informed decisions. Wait times are also reported to be reasonable. However, some patients have encountered issues with insurance information being incorrectly entered, leading to confusion and extra work on the patient's part to resolve the problems. The practice has been slow to address these concerns, which can detract from an otherwise positive healthcare experience.