They lost my clothes. Asked to come the next day after 1 PM. I adjusted my travel plans by this (because I needed my clothes, right). I arrived at 2.30 and they were closed. Not sure if I should have realized that. Now my choice is to wait for one more day in NY (so maybe I'll get my clothes) or forget about my clothes and leave NY.UPDATED: 3 days after the supposed date I did receive my clothes.
July 2023
They used to be fantastic (before the new owner took over).Last time I used them (a year ago) they completely ruined my favorite dress (completely removed significant portions of several lines of silver foil material on a white and silver striped dress.) Used them once more out and they were better, but not as good as before.Debating if I’ll give them another shot, as this neighborhood is very much lacking in good, reliable dry cleaners.
July 2023
I've been coming to these guys for a few years for tailoring men's suits, wash and pressing all of my shirts, and for dry cleaning needs. I've never had an issue with their service, timing, or efforts. I highly recommend them and will continue to use them exclusively.
They lost my clothes. Asked to come the next day after 1 PM. I adjusted my travel plans by this (because I needed my clothes, right). I arrived at 2.30 and they were closed. Not sure if I should have realized that. Now my choice is to wait for one more day in NY (so maybe I'll get my clothes) or forget about my clothes and leave NY.UPDATED: 3 days after the supposed date I did receive my clothes.
They used to be fantastic (before the new owner took over).Last time I used them (a year ago) they completely ruined my favorite dress (completely removed significant portions of several lines of silver foil material on a white and silver striped dress.) Used them once more out and they were better, but not as good as before.Debating if I’ll give them another shot, as this neighborhood is very much lacking in good, reliable dry cleaners.
I've been coming to these guys for a few years for tailoring men's suits, wash and pressing all of my shirts, and for dry cleaning needs. I've never had an issue with their service, timing, or efforts. I highly recommend them and will continue to use them exclusively.