Let’s just say I woke up with a serious bed bug scare. I called several companies with glowing google reviews and M&M picked up. Daniel talked to me and said he could get someone in my apartment as early as 3:30pm! On top of that, he was so kind and did an excellent job of keeping me calm. I paid $300+ NY state tax to specifically have a dog come to my apartment and inspect (the lowest cost on the market for these trained/certified dogs). Jason and Riley the beagal went through every nook and cranny of my room, as well as every other room in the apartment for a good half hour and no bugs or eggs! Pretty sure I just reacted to dust mites but wow I will pay $300 any... read full review
March 2021
Let Barry & Roxy be. Terrible
July 2020
Spoke with Stephanie from M&M, and she was fantastic. Very empathetic to my situation and walked me through the steps. She was very patient as our call was going in and out and it didn't seem to annoy her. Justin and Herbie (the guys who came to inspect our home with the canine) were very respectful during this time of covid. Came with gloves and a mask, and inspected our home thoroughly. Update: I received a text from Justin from the company to follow up. Unfortunately my management company already had a contract with another company so I couldn't use M&M, but I wish they had! Justin was very informative and willing to answer any questions I had. He... read full review
Let’s just say I woke up with a serious bed bug scare. I called several companies with glowing google reviews and M&M picked up. Daniel talked to me and said he could get someone in my apartment as early as 3:30pm! On top of that, he was so kind and did an excellent job of keeping me calm. I paid $300+ NY state tax to specifically have a dog come to my apartment and inspect (the lowest cost on the market for these trained/certified dogs). Jason and Riley the beagal went through every nook and cranny of my room, as well as every other room in the apartment for a good half hour and no bugs or eggs! Pretty sure I just reacted to dust mites but wow I will pay $300 any... read full review
Let Barry & Roxy be. Terrible
Spoke with Stephanie from M&M, and she was fantastic. Very empathetic to my situation and walked me through the steps. She was very patient as our call was going in and out and it didn't seem to annoy her. Justin and Herbie (the guys who came to inspect our home with the canine) were very respectful during this time of covid. Came with gloves and a mask, and inspected our home thoroughly. Update: I received a text from Justin from the company to follow up. Unfortunately my management company already had a contract with another company so I couldn't use M&M, but I wish they had! Justin was very informative and willing to answer any questions I had. He... read full review