We had the best experience at this store! Mark T. went above and beyond!! Today was my daughter’s first time getting her own LV Bag! Thank you so much for making her birthday extra special :)
July 2024
I had the pleasure to meet Thalia in Louis Vuitton and provided one of the most memorable experiences. Thalia was one of the friendliest SA I’ve met at any of the locations I’ve ever been too. I inquired about the Custom Hot Stamp for my newly purchased Sarah Wallet and she went above and beyond with not only providing information but also allowing me to see the process behind the scenes. The reason why it made it even more special it’s because a previous rep denied the service and had no idea on the process yet she was well informed and stepped in to help which is what any customer especially at Louis Vuitton wants. The service provided and friendliness of Thalia... read full review
October 2023
We visited NYC in early September and ordered a bag at Louis Vuitton at Bloomingdales. I received an email stating the handbag is in the 59th store.....10 days ago. After multiple emails and phone calls to/from Louis Vuitton, no one seems to know why this has not been shipped. I have stated that Simon sold the bag, he was told to ship it, and he should follow through. I cannot reach out to customer service at Bloomingdale's because there is no direct number to customer service or to this department. I see the rating is a 3. At this point, that is quite generous.
We had the best experience at this store! Mark T. went above and beyond!!
Today was my daughter’s first time getting her own LV Bag! Thank you so much for making her birthday extra special :)
I had the pleasure to meet Thalia in Louis Vuitton and provided one of the most memorable experiences. Thalia was one of the friendliest SA I’ve met at any of the locations I’ve ever been too. I inquired about the Custom Hot Stamp for my newly purchased Sarah Wallet and she went above and beyond with not only providing information but also allowing me to see the process behind the scenes. The reason why it made it even more special it’s because a previous rep denied the service and had no idea on the process yet she was well informed and stepped in to help which is what any customer especially at Louis Vuitton wants. The service provided and friendliness of Thalia... read full review
We visited NYC in early September and ordered a bag at Louis Vuitton at Bloomingdales. I received an email stating the handbag is in the 59th store.....10 days ago. After multiple emails and phone calls to/from Louis Vuitton, no one seems to know why this has not been shipped. I have stated that Simon sold the bag, he was told to ship it, and he should follow through. I cannot reach out to customer service at Bloomingdale's because there is no direct number to customer service or to this department. I see the rating is a 3. At this point, that is quite generous.