Elevator out of service on what seems to be a weekly basis. Weight floor is overrun with trainers. Towels often unavailable. Go to another equinox location if you can help it. It’s lucky it’s in such a good location!
July 2023
I gave 2 starts. 1 the nice machines. 2 the lockers cleaning ladies are so polite and always on point.The rest is a messTerrible customer service. Rude manager (I met one with the tattoos and the nails). When I asked a question she acted like I was bothering her. Out of all the people that works there 2 maybe were polite.-The trainers are always using the machines and giving you an attitude if you don’t leave the machine fast enough.-Trainers are tanning in the rooftop so there is not enough chairs to lie down.-They sign up so many people to the gym that on pick hours there is no space. If you need to stretch or do some abs workout you just can’t. Or you find a small... read full review
July 2023
The central flaw of this location is that you need to take an elevator up nine floors to access different parts of the gym, and it’s an extremely slow elevator. There is frequently a long line to use it. Additionally, the staff begins cleaning equipment, including equipment I plan to use, up to 30 minutes before closing, which is frustrating.
Elevator out of service on what seems to be a weekly basis. Weight floor is overrun with trainers. Towels often unavailable. Go to another equinox location if you can help it. It’s lucky it’s in such a good location!
I gave 2 starts. 1 the nice machines. 2 the lockers cleaning ladies are so polite and always on point.The rest is a messTerrible customer service. Rude manager (I met one with the tattoos and the nails). When I asked a question she acted like I was bothering her. Out of all the people that works there 2 maybe were polite.-The trainers are always using the machines and giving you an attitude if you don’t leave the machine fast enough.-Trainers are tanning in the rooftop so there is not enough chairs to lie down.-They sign up so many people to the gym that on pick hours there is no space. If you need to stretch or do some abs workout you just can’t. Or you find a small... read full review
The central flaw of this location is that you need to take an elevator up nine floors to access different parts of the gym, and it’s an extremely slow elevator. There is frequently a long line to use it. Additionally, the staff begins cleaning equipment, including equipment I plan to use, up to 30 minutes before closing, which is frustrating.