This review is for the Djula website and E. Commerce and not for any physical location. On December 5th I purchased an item from the website, item was never shipped, called many times from the US to Paris, the designated phone line for E. Commerce never goes anywhere. Called multiple Djula stores in the US and France with no real help. After a month of back and forth I had to cancel the purchase through my credit card. It's hard to comprehend that this is an international company when you experience this level of incompetence.
January 2023
Worst quality ever. Bought 3 expensive bracelets that broke within week or two of buying. One fell off and lost forever. I tried returning other 2 and they refused. They fixed them and sent to France , took over month to fix and they broke again . They would not refund just credit
December 2022
Shady company. If you buy, go buy from saks. They except returns.
This review is for the Djula website and E. Commerce and not for any physical location. On December 5th I purchased an item from the website, item was never shipped, called many times from the US to Paris, the designated phone line for E. Commerce never goes anywhere. Called multiple Djula stores in the US and France with no real help. After a month of back and forth I had to cancel the purchase through my credit card. It's hard to comprehend that this is an international company when you experience this level of incompetence.
Worst quality ever. Bought 3 expensive bracelets that broke within week or two of buying. One fell off and lost forever. I tried returning other 2 and they refused. They fixed them and sent to France , took over month to fix and they broke again . They would not refund just credit
Shady company. If you buy, go buy from saks. They except returns.