This is a serious warning for everyone who is thinking about getting the service of Chelsea Plumbing Heating and Cooling. I question, if this is a legal company and I would be very careful. If you want to know why, read the story of our experience. The company was recommended to us by a neighbor, because we had a burst pipe on the roof terrace, that needed to be exchanged, a basic job. First of all the plumper did not come on the day we scheduled, neither he phoned. We had to phone him to reschedule. He turned up on the rescheduled day and spent an hour repairing the pipe. He charged us $95 Service fee, $100 Material costs and-here it comes- $755 for Labour. Of course... read full review
August 2014
A terrible experience with this company. They were supposed to come in the late afternoon, the plumber called asking to come the next morning. Our tub was running, unable to turn off the water. Plumber was unable to find water turn off valve. He said the "fancy plumbing" breaks all the time, and the part would be impossible to get. He left. I found the part at Home Depot, called him many times to schedule him to come back to repair it. He didn't respond to numerous phone calls, nor did his office. The next day a professional plumber came and fixed the problem within an hour. He knew how to turn the water off within the fixture, he knew where to get the... read full review
This is a serious warning for everyone who is thinking about getting the service of Chelsea Plumbing Heating and Cooling. I question, if this is a legal company and I would be very careful. If you want to know why, read the story of our experience. The company was recommended to us by a neighbor, because we had a burst pipe on the roof terrace, that needed to be exchanged, a basic job. First of all the plumper did not come on the day we scheduled, neither he phoned. We had to phone him to reschedule. He turned up on the rescheduled day and spent an hour repairing the pipe. He charged us $95 Service fee, $100 Material costs and-here it comes- $755 for Labour. Of course... read full review
A terrible experience with this company. They were supposed to come in the late afternoon, the plumber called asking to come the next morning. Our tub was running, unable to turn off the water. Plumber was unable to find water turn off valve. He said the "fancy plumbing" breaks all the time, and the part would be impossible to get. He left. I found the part at Home Depot, called him many times to schedule him to come back to repair it. He didn't respond to numerous phone calls, nor did his office. The next day a professional plumber came and fixed the problem within an hour. He knew how to turn the water off within the fixture, he knew where to get the... read full review