We've been using Aloe Care about three years now for our mom and they've been aces! We recently had some issues replacing the emergency button she wears on her wrist and that was a bit of a grind but once we got the right person from our end on the phone with their folks, we resolved the issue. It took an hour and the customer service rep Joseph was right there with me the whole time and was very professional and quite congenial. We even shared a few laughs.
We have one piece (a fall sensor) that they have discontinued but still support that may or may not keep working. He told me that if it stops functioning they'll get me a new piece... read full review
June 2024
My grandparents have been using the Essentials Plus bundle for exactly a year today. Knowing they have the ability to get emergency assistance 24/7 has eased our family's minds. The Mobile Companion 2 has been a godsend. It's comfortable and compact, allowing them to wear it confidently to and from their appointments. Where ever they are, they have emergency services standing by and a wonderful team supporting them! Thank you Aloe Care Health! 10/10 recommend!
May 2024
Aloe Care does not disappoint! Their support team, namely Tammi, was consistent in following through with us on connecting and using our new device. She was knowledgeable and KIND!! We feel very protected with such a great device and team! Do not hesitate to use!!
We've been using Aloe Care about three years now for our mom and they've been aces! We recently had some issues replacing the emergency button she wears on her wrist and that was a bit of a grind but once we got the right person from our end on the phone with their folks, we resolved the issue. It took an hour and the customer service rep Joseph was right there with me the whole time and was very professional and quite congenial. We even shared a few laughs.
We have one piece (a fall sensor) that they have discontinued but still support that may or may not keep working. He told me that if it stops functioning they'll get me a new piece... read full review
My grandparents have been using the Essentials Plus bundle for exactly a year today. Knowing they have the ability to get emergency assistance 24/7 has eased our family's minds. The Mobile Companion 2 has been a godsend. It's comfortable and compact, allowing them to wear it confidently to and from their appointments. Where ever they are, they have emergency services standing by and a wonderful team supporting them! Thank you Aloe Care Health! 10/10 recommend!
Aloe Care does not disappoint! Their support team, namely Tammi, was consistent in following through with us on connecting and using our new device. She was knowledgeable and KIND!! We feel very protected with such a great device and team! Do not hesitate to use!!