About Alo
Alo in Soho offers a unique shopping experience for those seeking stylish activewear. The store is spacious, featuring a wide variety of sizes and models to cater to different preferences. Customers appreciate the friendly and helpful staff, who go above and beyond to assist with inquiries and exchanges. One reviewer highlighted the seamless service provided by an employee during a product exchange, emphasizing the staff's dedication to customer satisfaction. Despite some concerns about discriminatory behavior from staff, the store's overall atmosphere remains welcoming and curated, contrasting with other activewear retailers. Shoppers can enjoy browsing a selection of trendy items, including popular seasonal colors and comfortable clothing options. The store's layout and design have been compared to that of an Apple Store, enhancing the overall shopping experience. Customers also note the staff's friendliness even when the store is busy, making it a positive destination for those wanting stylish and well-made activewear.
I visited this ALO store for the first time in my life a few weeks ago, searching for a new workout set to support my fitness journey. Liana assisted me and provided an exceptional experience! she was attentive, knowledgeable, and made thoughtful recommendations that perfectly suited my preferences. Her genuine care and professionalism made me feel truly valued as a customer. Thank you, Liana! I look forward to returning soon for more!! I hope her outstanding service is recognized.
I would like to thank Christian the store manager and josh from lost prevention .... for their help. My wife misplaced some items and they took time to look at the Camara and help us locate what my wife misplaced...... once again sorry for the inconvenience..... and thanks a million
Every time I go in to this store, the staff are either rude or extremely bored. As someone who was very excited by the Alo offering, I’m so disgusted and disappointed by this store. I avoid going in unless I really need to try something on. Went in again today. Exact same thing. Please do something.