They WILL nickel and dime you and pull on your heart strings to get you to open your wallet. And the treatment doesn't even work. Been going there for 4 years trying to help one of our dogs allergy health issues and yet nothing worked and the bills were stacking up. Changed vets and started fresh and the doctor listened to us and turned out that our dog is allergic to protein so we went with a suggested food and holy crap he's back to his normal healthy self.
May 2023
These people are greedy and try their best to rack up unnecessary charges for healthy pets. Avoid at all costs! They have made it difficult to get routine care for my healthy pet. When I scheduled my pet's innoculations well in advance, they canceled the appointment last minute and then made it a hassle for me to get in again, this time splitting the appointment into two visits several weeks apart (so that they could charge more money!). And then with these two appointments they started recommending all sorts of additional exploratory tests. When I tried to talk directly with the veterinarian who was recommending these exploratory (and unnecessary) tests for my healthy... read full review
August 2022
I am writing this as a follow up to a recent review of mine. The New Hartford VCA was able to help me get my pet insurance refund to be what was expected for a surgery. They were very helpful
They WILL nickel and dime you and pull on your heart strings to get you to open your wallet. And the treatment doesn't even work. Been going there for 4 years trying to help one of our dogs allergy health issues and yet nothing worked and the bills were stacking up. Changed vets and started fresh and the doctor listened to us and turned out that our dog is allergic to protein so we went with a suggested food and holy crap he's back to his normal healthy self.
These people are greedy and try their best to rack up unnecessary charges for healthy pets. Avoid at all costs! They have made it difficult to get routine care for my healthy pet. When I scheduled my pet's innoculations well in advance, they canceled the appointment last minute and then made it a hassle for me to get in again, this time splitting the appointment into two visits several weeks apart (so that they could charge more money!). And then with these two appointments they started recommending all sorts of additional exploratory tests. When I tried to talk directly with the veterinarian who was recommending these exploratory (and unnecessary) tests for my healthy... read full review
I am writing this as a follow up to a recent review of mine. The New Hartford VCA was able to help me get my pet insurance refund to be what was expected for a surgery. They were very helpful