Reviews for Smartphone Doctors
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Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 5PM
Sunday: 10AM - 5PM
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Smartphone Doctors
61 Grand St, New City
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TLDR: I wasn't Paul's customer but of all the places I inquired, he was the kindest, most responsive, and helpful in trying to help me get my phone fixedFull Story:I've been shopping around to try to get an LCD fixed but struggling to find someone who can deal with Chinese phone brand Redmi. I called and inquired at a few other places either weren't at the shop during opening hours, didn't reply to the quote request "because they couldn't help". Or simply said "No." Zero warmth, no pleasantries, no service etiquette, no apologetic tone etc. Kinda rude at times as well and just straight-up dismissive. (Looking at you ACV and Cellular 4 Less).Even if someone is not your...read full review
Had Samsung Galaxy S7 Edge. Needed battery replacement. Samsung people in NJ claimed they " didn't have parts for that phone anymore". Youbreakifix stated they didn't carry those parts either and only used their partsanyway. Called Paul and he assured me he could not only obtain the part but could do the job. Dropped the phone off and Paul had it ready in less than 1/2 hour. Will call on him for phone issues in the future. Courteous and friendly. Not a bad price either. Highly recommend.
Excellent service and prompt responses to all my questions. He had to order the screen for our model, but had it within 2 days. The iPad looked brand new and the Touch ID still worked after screen replacement and he used a good adhesive - will go to him when we need screen repairs from now on- I had another iPad repaired elsewhere that lost Touch ID and was not glued properly so dust got under the screen. He knows what he's doing, don't be put off by the fact that he works out of his home. And it's well priced.