About New City Cleaners
New City Cleaners is a highly regarded dry cleaning and alteration service known for its friendly and helpful staff. Customers appreciate the quick service, with many noting the efficiency of getting items done in less than 24 hours. The staff is knowledgeable and always ready to assist with any questions. Many clients have had their clothing tailored here and have been pleased with the quality of work, often highlighting the professionalism and kindness of the staff. Although a new customer experienced an unusual payment policy, they found the service polite and the shirt in perfect condition upon pickup. Overall, New City Cleaners is praised for its affordability, excellent customer service, and attention to detail, making it a go-to spot for alterations and dry cleaning needs. The positive feedback emphasizes the welcoming atmosphere and the quality of work, encouraging new customers to give it a try.
My first time at this particular dry cleaner since moving to Rockland. Was looking to drop off just one button down shirt and there were 2 customers ahead of me who paid upon taking their time inspecting their clothes, which is exactly how every dry cleaner I’ve ever been to functions. When I dropped off my shirt, the gentleman asked me to pay prior to picking it up. I’ve been going to dry cleaners for years and have never paid before picking up, nor do I believe you should until you inspect your clothes upon pickup. Regardless, I paid for it and politely asked him why did I have to pay prior to pick up when the 2 customers before me paid upon pick up? Gentleman said...read full review
The owners and the staff are extremely friendly, always assisting the customers, I’ve had many things tailored at this location and they come out great! Impeccable staffService: Alterations
Brought a pair of pants for a hem that had come and a favorite fleece pullover that was stained and falling apart. These folks fixed all and cleaned all super well and super fast. I felt like the pricing was good too. Very glad to have found this place.