Planned Parenthood - Mount Vernon Center

I made an appointment for 10am and wasn’t seen until 11:30am because there was only one person working. I would have rather been told that the wait time was 90 minutes so that I could have left and rescheduled my appointment, but I was just told there would be a bit of a wait so I stayed. The nurse and clinician were wonderful, but hopefully in the future this planned parenthood location can let patients know ahead of time when there is an unacceptably long wait.

I honestly had an excellent experience here with the staff. I felt they cared and answered all of my questions and concerns. My only complaint is towards management, you guys really need more staff. The doctor and the rest of the ladies work pretty hard. They deserve more help, the doctor timed herself and even though the alarm went off, she did not rush and treated me with respect and compassion, explained my birth control options and in any moment she was rushing even though she knew she was falling behind. So please get more staff, they all deserve it.

I am excited to say this planned parenthood has redeemed themselves ! All the way down to the reception interaction!!! My doctor Elinor Removed My nexplanon implant of 4 YEARS , when I originally got it inputted it was terrible doctor didn't allow my numbing to kick in so I've been terrified of the removal process ever since UNTIL TODAY! Doctor E definitely made my worries leave as soon as she assured me I'd feel no pain & I didn't feel any she was very kind & concerned once I shared me previous experience & we had a convo about our favorite genre of movies lol , THANK YOU!