“Jim is highly experienced and you know when you work with him that he is a good guy. He knows what he is doing and has decades of experience. He is someone who my manufacturer recommended who could complete warranty repairs. Not all HVAC folks are willing to do warranty work on systems they did not install. Jim was willing to do this, which was incredibly helpful as my installer was no longer in business. Last fall, a warranty repair was needed to get my heat going. He worked with the manufacturer to ensure the part was covered and was prompt in his work with the company and installed the part within a week.“