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Reviews for Monroe Chocolate Spa & Nails
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I just left this location approximately 30 minutes ago…Worst Service ever in the history of the world!!! The worker “Sharon” had the Audacity to asked me how much of a Tip as was willing to give her, because she works on the clients based on the tips that they Give…The bigger the tip the longer she will work on the clients..Otherwise she will not take her time to get the job done …How can you ask a client such a question?….I advise everyone to stay Far away from this place!!! Because apparently a 20 dollar tip on a 80 dollar job is not good enough for them
not even worth the one star. Quality is no longer a term for this establishment. last time I was here was around the start of the pandemic. The team were diligent in ensuring social distancing and keeping everything clean. Believe the negative reviews and avoid this place. I got a mani and pedi. I noticed the cuticle cutter already had cuticles on it when they started using it on my nails. the polish job on my nails was something I could have done better at home. the edges of the nails were not nearly painted. my feet are still dry and turning ashy as if they were never pumiced. a customer said it depends on who you get to do your nails. so that means there is no consistency... read full review
First time at this establishment. Paid $40 +$5 tip for a pedicure with callous removal treatment. Ended up the the worst pedicure. Management showed No interest in trying to fix the problem. He wanted me to slap lotion on my feet and keep it pushing. Business like these should NOT be allowed to continue in our communities. Poor customer service, poor business practices. I wished I read these reviews before stepping into this establishment.