Crown came and installed a mini-split in my office right away - in the middle of summer - during heat wave season! This is their super busy time and so the fact that they were this quickly shows me that they go above and beyond. Because I bought the unit myself, a number of other places wouldn't come and install the unit, but when I talked to Val at Crown she said she'd send someone right down - and within 10 minutes Gary was here to assess my space. Within a week of my mini-split arriving, it was installed, hooked up and running! They were even able to get the electrician to come 2 days after the install instead of almost 4 weeks later (which is what the electrician... read full review
December 2020
Fast friendly customer service , very good pricing for jobs , knowledgable service/installers very professional and clean work. Called for propane delivery at my shop and the truck pulled in the next morning. Highly recommend them.
November 2020
Impressed by these people. Had an issue where my propane ran out so no hot water or heating. Called out of hours and got a call back in minutes with an honest, helpful explanation of my options. Next morning I called back when the office was open and someone was round within an hour and sorted everything. It then turned out there was a small issue that needed sorting out that he'd missed and I called and within a couple of hours someone else showed up to fix it. Having dealt with a number of the team they've shown themselves to be honest, responsive, friendly and really committed to looking after customers. It's good to feel in good hands for our heating... read full review
Crown came and installed a mini-split in my office right away - in the middle of summer - during heat wave season! This is their super busy time and so the fact that they were this quickly shows me that they go above and beyond. Because I bought the unit myself, a number of other places wouldn't come and install the unit, but when I talked to Val at Crown she said she'd send someone right down - and within 10 minutes Gary was here to assess my space. Within a week of my mini-split arriving, it was installed, hooked up and running! They were even able to get the electrician to come 2 days after the install instead of almost 4 weeks later (which is what the electrician... read full review
Fast friendly customer service , very good pricing for jobs , knowledgable service/installers very professional and clean work. Called for propane delivery at my shop and the truck pulled in the next morning. Highly recommend them.
Impressed by these people. Had an issue where my propane ran out so no hot water or heating. Called out of hours and got a call back in minutes with an honest, helpful explanation of my options. Next morning I called back when the office was open and someone was round within an hour and sorted everything. It then turned out there was a small issue that needed sorting out that he'd missed and I called and within a couple of hours someone else showed up to fix it. Having dealt with a number of the team they've shown themselves to be honest, responsive, friendly and really committed to looking after customers. It's good to feel in good hands for our heating... read full review