About Sam's Club Optical Center
Sam's Club Optical Center offers a wide range of affordable optical care products and services. Customers can choose from a variety of low-cost premium options, including contact lenses, reading glasses, eye health supplements, and sunglasses. The store features a broad selection of designer reading glasses and frames to fit customers' prescriptions, with options made of lightweight plastic or durable metal. For those who spend a lot of time outdoors, Sam's Club also has a tidy selection of polarized sunglasses in various designs. Customers praise the great selection and easy checkout process, with the "scan and go" option making shopping more convenient. While some find the store's floors hard on their hips and feet, they appreciate the one-stop-shop experience, with a wide range of products available in bulk, from clothes and books to toys and decor. Although some prices may be a little high, the store accepts coupons, and customers can take advantage of the cheapest gas prices in the area. Overall, Sam's Club Optical Center provides a satisfying shopping experience, with friendly and helpful staff, clean and organized facilities, and a good selection of quality optical products at affordable prices. The only downsides mentioned are the cramped parking lot and long checkout lines, though the availability of self-checkout helps mitigate the latter issue.
Love Sam's Club but my hips and feet do not like their floors. They really need to do something about the floors. I know they probably won't since they've been like that for years, but those floors kill my hips and my feet. Sam's has everything you could possibly need in bulk, clothes, books, toys and decor. It's a one stop shop! Some prices are a little expensive but the good thing is they do accept coupons. They have cheapest gas prices around too. Many times there's a long line wrapped around the gas station of people just waiting to get gas. Especially during covid... it was insane!
We decided to use Sam's club to order our Christmas cards this year and paid for expedited 2 day shipping. After 4 days we had yet to receive our order and contacted Sam's club for resolution. We were advised the order was shipped that day and we would receive in a few days. For compensation they emailed us a $10 gift card to use at Walmart. Shipping was $12 and we get compensated with a $10 gift card to buy more things from them? What a horrible resolution to our complaint. However, I wish that was the last of our issues with this order. We received the order today and they shorted us 35 envelopes and spelled our family name wrong on all the cards! I sent them a message advising that we would not be utilizing their services in the future..which is the only thing I can do at this point. So..my original review was one star. However I am changing my review because of the following. I received a professional response via Yelp from a Sam's Club rep apologizing for the issue. I replied to the email trail I had going with their service department also explaining the problems with my delivered order. The rep replied advising I would receive a 100% refund for my order. I am very surprised on how fast their service department worked and was very happy with their proposed resolution. I am used to receiving horrible service from large companies and Sam's Club/Walmart is one of the biggest in the country. I am very impressed and would love if other companies would take as much pride in their service as Sam's club does.
I was fitted with a pair of myopia glasses here, but they were uncomfortable to wear. They refused to replace them for me. Later, when I went to another store to get glasses, they said that the interpupillary focus points of these glasses were one above and one below, not in a straight line. ! I have nothing extreme about this optical shop. I am objectively stating the facts that have happened!