Your Nail & Spa II

Your Nail & Spa II has been a go-to place for some customers for a year and a half. The business offers dip powder manicures, which are appreciated for their longevity and lack of UV light requirement. However, there have been recent inconsistencies in the quality of service. Some customers have had excellent experiences, with their nails looking great for weeks. The pricing is considered reasonable. Lena, one of the nail technicians, receives specific praise for her excellent and long-lasting work. However, other customers have had poor experiences, particularly with the shape of their nails not being done correctly. One customer requested square (narrow) nails but was not satisfied with the result. The technician was observed to be rushing, which led to mistakes such as bumps and lines appearing on the nails. The technician had to redo several fingers multiple times, and even after "fixing" them, filed down too much, causing polish to come off near the cuticles. This customer had to file their nails at home to get the desired shape. The inconsistency in service has led to uncertainty about the quality of service received, depending on who is doing the nails. Some customers have decided not to return, but those who prefer professional and neat nail services are advised to look elsewhere.