St. Joseph's Physicians in Liverpool-North Medical Center

Yet again I have called to schedule a physical to be told that my provider has left the practice. I was able to get two physicals in with this last one. I can you establish a relationship with a provider, when they can't seem to keep any?In order to schedule a physical I will have to have an appointment with the new provider who was given her entire caseload. This appointment will cost a co-pay to go in for a chief complaint of "nothing."Since changing over in early 2016 we have had a minimum of 5 providers all of which left after about two physicals. In addition to having our physicians bounced between Baldwinsville, Cicero and Liverpool, with the Baldwinsville... read full review

Horrible costumer services people who have an English accent (who speak English but with an accent) don't even try to understand them, they don't know their job and don't want to answer simple questions even with people who can speak English without any accent. What a disappointment !

I have never left a review of anyplace in my life, but the unprofessionalism associated with this place warrants it! My appointment that I made and had to wait 3 months for was canceled with no notice except a letter in the mail? Nothing on the patient portal , email , phone etc! I called to confirm and was told I was notified by mail by the receptionist who’s already giving me an unpleasant feeling, then when she tries to find another appointment I was told I would have to wait another 4 months. I asked if she was kidding the response I received was have a nice day and a hang up! I can’t believe this is acceptable