Davis Visionworks Levittown Plaza

Visionworks provides efficient check-in processes and excellent optometrists, but some customers have experienced issues with customer service. Some have reported difficulties with understanding their insurance coverage and have had to challenge payment processes. Additionally, some have noted that front desk agents may not always be knowledgeable about insurance policies, leading to potential misunderstandings. While some customers have had positive experiences with friendly and accommodating staff, others have felt rushed or dismissed during exams. The business could improve by verifying insurance details before attempting to charge patients and providing better guidance on available services and options. Overall, Visionworks can be a good choice for eye exams, but customers should be prepared to advocate for themselves and potentially clarify insurance coverage.