Extremely pleased with the ease and availability of an appointment. All staff were friendly and efficient. Great selection of frames. Eye doctor took time to make sure my new lenses were crystal clear. Attendant helping with the selection of frames and lenses was honest and gave me all options to ensure my new glasses has the best features for my lifestyle. Highly recommend!!!
March 2024
The whole staff was super friendly and helpful. COOKIE is a Superstar. She was super helpful and was also straightforward about what the change of lenses is like. I will continue to give Empire my business.
March 2024
The store in Latham ny is top notch. Opticians are knowledgeable professionals and care about their clients!The store in Colonie NY not the same experience! Sadly I did go to the Colonie store to advise them of the gal that told me there was nothing she could do regarding a broken frame. she did say if we had a soldering gun we could solder it back together! The optician in Latham so professional caring simple fix bought the same frame popped the lens out! Thank you so much! I should have her name she was amazing!
Extremely pleased with the ease and availability of an appointment. All staff were friendly and efficient. Great selection of frames. Eye doctor took time to make sure my new lenses were crystal clear. Attendant helping with the selection of frames and lenses was honest and gave me all options to ensure my new glasses has the best features for my lifestyle. Highly recommend!!!
The whole staff was super friendly and helpful. COOKIE is a Superstar. She was super helpful and was also straightforward about what the change of lenses is like. I will continue to give Empire my business.
The store in Latham ny is top notch. Opticians are knowledgeable professionals and care about their clients!The store in Colonie NY not the same experience! Sadly I did go to the Colonie store to advise them of the gal that told me there was nothing she could do regarding a broken frame. she did say if we had a soldering gun we could solder it back together! The optician in Latham so professional caring simple fix bought the same frame popped the lens out! Thank you so much! I should have her name she was amazing!