Empire Visionworks

Empire Visionworks is recognized for its commitment to delivering a superior customer experience across its locations. Customers appreciate the ease of scheduling appointments and the friendly, efficient staff. The selection of frames is praised, with many noting the honesty and helpfulness of the attendants in choosing the right glasses and lenses for individual lifestyles. Eye doctors at Empire take the time to ensure lenses are perfectly clear, enhancing customer satisfaction. However, experiences can vary by location. While the Latham, NY store is highlighted for its knowledgeable and caring opticians, a visit to the Colonie, NY store was less favorable, with a customer reporting a lack of assistance regarding a broken frame. Overall, Empire Visionworks is highly recommended for its quality service and expert staff, making it a reliable choice for eye care and eyewear needs.