Aspen Dental

Aspen Dental, located in Lakewood, NY, provides a wide range of affordable dental services, including dentures, implants, routine check-ups, bridges, crowns, and emergency care. The practice prioritizes delivering high-quality dental care to enhance patients' oral health and smiles. They accept most insurance plans, making their services accessible. Patients describe Aspen Dental as offering an exceptional experience. The staff is praised for being extremely kind, helpful, and making patients feel very comfortable throughout their visits. One reviewer who hates the dentist was pleasantly surprised by the exceptional team. Another patient had a positive outcome, walking away with an upcoming crown instead of the expected extraction. The reviewer thanked the specific staff members, Heather, Bryonna, Jade, and Dr. Jeremy, for their excellent care. While most reviews are highly positive, one patient did have an issue with the scheduling and billing process. Although the dentist and other staff were amazing, the patient was shocked by the $1,500 upfront cost estimate provided and felt the billing was not transparent until directly questioned. The patient was also pushed to use the practice's financing option, which detracted from an otherwise great experience. Overall, Aspen Dental receives strong praise for its caring staff, high-quality dental services, and ability to put patients at ease, despite some concerns about the billing and scheduling process.