About 5 Star Towing & Recovery

5 Star Towing & Recovery is a top-rated towing service located in Lackawanna, NY, known for its quick and efficient response times. Customers appreciate the speed and professionalism of the team, often noting how drivers arrive within minutes to assist in emergencies. The staff demonstrates strong knowledge and courtesy, making customers feel at ease during stressful situations, such as being stuck in mud or snow. With a commitment to providing high-quality service, 5 Star Towing & Recovery is highly recommended for anyone in need of reliable, round-the-clock towing assistance. Whether dealing with roadside emergencies or planned transport, this towing service ensures safe and efficient vehicle recovery.

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Reviews for 5 Star Towing & Recovery

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Jun 2026
My car died on me and my insurance company tried to charge me over $300 for a tow I had no electricity in the car so I could not do anything I was stranded when I got in contact with them it was a complete shock how low they estimated it would be and i signed up for the yearly service the guy was super nice and very helpful they got there before the estimated time as well. The driver was careful with my vehicle which was most appreciated.
May 2026
Unfortunately I'm a repeat customer. Fortunately I come back because they are so awesome. Professional, Polite, and Punctual.
But they call it 5 Star, and that fits too.
Top service. In my book. The best in WNY
May 2026
Fast and reliable. The dispatcher said his guy was finishing up with one other tow and his guy would be there with in the hour. The tow truck driver made contact with me with in 40 minutes to verify my location and he was on site 5 minutes later. Awesome job. Thank you!

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Hours

Monday: 8AM - 12AM
Tuesday: 8AM - 12AM
Wednesday: 8AM - 12AM
Thursday: 8AM - 12AM
Friday: 8AM - 12AM
Saturday: 6:30AM - 12AM
Sunday: 6:30AM - 12AM

Tips

accepts credit cards

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Location

316 Ridge Rd, Lackawanna

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