Sears Appliance Repair

Nov 2024

STILLin the dark-- no decision on replacement or reimbursement
of damaged oven that needs replacement. He should have determined what the outcome will be. He was very polite. I never signed anything you claim I did do. For 6 months they have refused to give me a replacement or coupon to replace item on the 4 year protection plan I paid for. Instead it has been 6 months of avoiding to assist the customer and making sure no payment is being done.

Aug 2024

Excellent Customer Service! I appreciated that Rolando communicated with me before the appointment and he listened to the issue. He showed up on time and called first.
He was very kind and accomodating. great communication.

Aug 2024

Great communication so I knew exactly when he was coming. Several other repair shops don't work on my model or couldn't diagnose it properly, weeks of dead ends. Finally, Sears to the rescue! The fixed my dryer in one afternoon.