Owner was wonderful at explaining everything that needed done to my laptop. Fixed it in a timely manner! And the fee I paid was great, I thought it would be a lot more than what it was. I go back anytime I need a computer fixed!!
June 2024
I purchased a computer from a local business and had problems with it from the get go. I finally took it to Rich at The Computer Den. It was a faulty hard drive. I dropped it off on Thursday at closing and had it back Saturday morning. It works perfect now.
April 2024
Rich went above and beyond checking the health of my computer, instructing me how to check the speed of my Internet (glacial - 0.73 download rate) and helping me place calls to my provider to address / improve. None of this was within my own scope of understanding, and I would never have improved any of this without the education he provided. Can't say enough about his knowledge and willingness to help. Would be giving six stars if I could!
Owner was wonderful at explaining everything that needed done to my laptop. Fixed it in a timely manner! And the fee I paid was great, I thought it would be a lot more than what it was. I go back anytime I need a computer fixed!!
I purchased a computer from a local business and had problems with it from the get go. I finally took it to Rich at The Computer Den. It was a faulty hard drive. I dropped it off on Thursday at closing and had it back Saturday morning. It works perfect now.
Rich went above and beyond checking the health of my computer, instructing me how to check the speed of my Internet (glacial - 0.73 download rate) and helping me place calls to my provider to address / improve.
None of this was within my own scope of understanding, and I would never have improved any of this without the education he provided. Can't say enough about his knowledge and willingness to help. Would be giving six stars if I could!